Privacy Policy

Rochester Hills Orthopedics and Sports Medicine (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard information when you visit our website.

This policy covers the website only. How we use and protect your health information as a patient is described in our Notice of Privacy Practices, available from our front desk.

1. Information we collect

• Information you give us: when you send a message, ask a question or sign up for our newsletter, such as your name, email address and phone number. Please don’t include medical details in website forms.
• Information collected automatically: such as your IP address, browser and device type, the pages you view and the date and time of your visit.
• Cookies: small files that help the site work and, if enabled, help us understand how the site is used.

2. How we use your information

• Respond to your messages and questions
• Send the newsletter if you signed up (every email has an unsubscribe link)
• Keep the website secure and working well
• Understand which pages are useful so we can improve them
• Comply with legal obligations

Copies of messages sent through our website forms are deleted automatically after a set period. Online booking and the patient portal are run by our scheduling and patient portal providers under their own privacy policies.

3. How we share your information

We do not sell your personal information. We may share it only with service providers who help us run the website and send email, when required by law, or to protect our rights, safety and property or those of our visitors.

4. Third-party links

Our site links to other websites, such as our online booking and patient portal providers. We are not responsible for their privacy practices or content.

5. Security

We take reasonable measures to protect the information you provide. No method of transmission over the internet or electronic storage is completely secure.

6. Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children through it.

7. Your choices

• Unsubscribe from emails using the link in any email
• Block or delete cookies in your browser settings (some features may not work without them)

8. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page.

9. Contact us

Questions about this policy? Call (248) 239-5300 or use our contact page.